Web Hosting Scams

by Dave McAwesome

Watch out for scams. Next to porn, the next most common content you'll find on the web are scams, viruses, trojans and other forms of jerk-based behavior.

When searching for a web host, be sure to seek word of mouth feedback, ask around on internet forums and ask a few of your favorite sites who they use. Always read the host's terms of service (TOS) before ordering.

Here are some words that should set off alarm bells when searching for a host. They do not conclusively mean the host is trying to scam you, but they do demand that you make closer scrutiny of the company:

• Domain name not registered to you
  Many hosts offer to register a domain name free when you sign up for a hosting plan. That's fine. Just make sure the domain name will be registered to you and not to the hosting company. Some disingenuous hosts register your domain under their name so that if you ever leave or want to sell the name--whoops! you don't own it, they do. Stay away from these charlatans.
• Unlimited bandwidth
  This is extremely misleading, if not an outright lie. Every host is themself limited by the amount of bandwidth they have, so there is no practical way to turn around and provide each client with unlimited bandwidth. Check the TOS for a hidden clause about REAL limits to space.
• Hidden contact info
  Are you having trouble finding the host's contact information? There's no "contact us" link from their home page? Careful: they may be trying to duck you. This certainly doesn't bode well for their customer service instincts.
• Uptime guarantee dodge
  Many hosts guarantee the uptime of their servers. That's good. Some add a clause in their TOS that the client must keep track of the downtime. That's bad.
• Annual only plans
  If the host ONLY signs up long term contracts, walk away. Reputable hosts offer monthly options. There's NOTHING wrong with signing a long-term contract with a reputable host, but scam artists try to get your money upfront and then play hide-and-seek.
• No money-back guarantee
  A reputable host will offer a money-back guarantee (usually a 30-day period) for their services in the event you are not satisfied.

Remember, it's YOUR money at stake. You deserve NOT to be scammed. When in doubt about a site, sign up for one single month. That way your monetary commitment is limited. Check your state's Better Business Bureau if any complaints have been registered against the host's owner. For legal action, contact your local district attorney's office.

Some non-scammy hosts that are reliable and inexpensive: